This forum is now read-only because giving personalized medical advice is illegal unless there is a doctor-patient relationship and thus makes us automatically unlimitedly liable for any damages, real or imagined. When we started this forum we were a tiny company - we now are the largest dermaneedling company in the western world. Use the search function above this text and you'll likely find the answers you're looking for. If you need our support with an order, please file a ticket at http://owndoc.support but rememer that we can't answer questions on how to use our products or even which product to buy.
Please only post questions when you could not find the answer searching this forum or our instructions. Pre-and post-sales questions about our products only. Thank you!
We don't send to Malaysia at all, I am very sorry about that. I have refunded you and cancelled the order because we lost half the packages sent to Malaysia.
Our web store has no option for us to block certain countries or geographical areas from purchasing, we are still working on getting a better web store.
It doesn't help to use tracking because the process of us getting refunded when packages disappear from Malaysia is non-functional - we tried.
So the only option is to use FedEx. From the country we dispatch from, that costs us around 100 dollars in courier fees.
Use the dermaroller on the whole area (stretch marks and the surrounding skin) once every three to four weeks and needle several stretch marks every day (or whatever suits you best).
Don't needle the same stretch mark more than once a month.
Thank you, healingtoday for giving us your feedback. I am glad it works for you. I always try to stress that persistence and patience is very important in dermarolling or needling.
Iwontweight, the skin on the nose is not different from other skin but because there is tough cartilage right underneath it, it may make needle penetration a little harder and the healing perhaps a bit unpredictable.
Ice pick acne scars are difficult to access for a dermaroller. You should use our single needles and needle the scar only. It would be good to combine it with dermarolling.
Use a 1.5 mm dermaroller every 3-4 weeks and needle several scars a day (or whatever suits you). The scar will be red for some days after needling so do not needle too many in one go if you want to avoid having too many red spots on your face.
You should not use a dermaroller on infected skin. The presence of pus is a big no-no.
Use the A-Ret for blackheads & whiteheads and products with salicylic acid.
Dermarolling works for acne scars or other scars or wrinkles but it cannot significantly and permanently reduce pore size. Pores are ducts in the skin and their size is genetically determined. You cannot change that. Many websites claim that dermarolling can reduce pore size but our customers reported that they were unable to achieve improvements in regard to pore size.
>I'm looking for advise on how to treat 2 old raised scars on my shoulder and>upper back. I got them from a car accident when I was 10yrs old (now early
>30's) They weren't sure what caused them & didn't find anything in the car
>wreck but said they were "burns".
>Originally they were dark pink/red & treated with creams, molds, silicone &
>injections. As you can see in pics recently they improved a lot.
>I'm not sure if they're keloid or hypertrophic scars.
>Is this a surgery only option or could dermarolling help?
If it is a keloid scar, dermarolling is a bad idea. The difference between a keloid and a hypertrophic scar is that a hypertrophic scar is raised but it is more or less within the boundaries of the original injury. Keoloid scars totally outgrow the original boundaries of the injury and they grow to all directions. A person prone to keloids can get a huge scar just after a bug bite or vaccination.
If you heal normally from little cuts then it would point to the direction that it is just a hypertrophic burn scar and dermarolling would be very useful to try. Burns very often heal in the form of hypertrophic scars.
Burn scars consist of very tough scar tissue and you'll need long needles.
You should try our 2 mm NARROW roller that is specifically for tough and relatively wide scars. You do not have to push the needles all the way in, but roll densely. Try to crush the hardened tissue.
You must first do a test patch on a small part of the scar to see how it heals. If that goes allright, densely the entire scar densely once a month. Immediately after dermarolling and continuing for days afterwards, apply pressure with your fingers onto the scar for approx. 20 seconds, spot by spot. Do this twice a day until the scar has been flattened as much as it can be.
2 mm rolling might be quite painful, it should still be bearable though - especially such a small area but you could buy (our) numbing cream.
Alternatively, you can crush the hardened scar tissue with our single needles. Again, you must do a test patch first.
>Unfortunately I was tricked by marketing & purchased super cop x2 before I
>read your forum. I take it that I should just throw this expensive cream out?
You could try it, why not.
>I also have an epila laser diode 808nm (hair removal) can this be used on scar?
I am not sure what you mean. You want to remove hair from your scar?
A hair epilation laser targets Melanin in the hair follicles but it won't be able to improve your scar.
>I've also read Tamanu oil is great on scars, is this more marketing?
It is an anti-inflammatory and antibacterial. Used for cuts and wounds to heal. Similar as Tee Tree Oil. But it is not going to make your scar disappear:
>Can I use your copper peptide mask on hair & lashes? (if its true it
>thickens hair)
I do not think copper peptides thicken hair otherwise everybody who uses it on their face would be complaining of increased facial hair. I have never heard about this, regarding copper peptides.
You should use Latisse. That really works with most people. You need a prescription or you have to order it from India or something.
I am so happy it worked for you. Excellent! Since you achieved these results with our products, using our advice, I've put "Vaughter Wellness" on the photos to avoid that our competitors will put your photo's all over their sites, claiming you are their customer :-)
We by no means claim Copyright on your pictures though - it's just that we made these here useless for others to misappropriate them.
None of our customers achieved total disappearance of their stretch marks. Several claimed that some of their small, shallow stretch marks fuly disappeared but the deep ones are still there.
Many customers claim to have achieved various levels of improvement in the texture, color and size of their stretch marks.
Red stretch marks faded and white ones lost the shiny, white color and became darker (still lighter than the skin around them but darker than they used to be).
Improvement in color makes them less visible.
The skin texture became smoother but nobody achieved completely flat, smooth skin. The stretch marks are still indented, only less.
Some stretch marks shrank in their width but nobody reported shrinking in length.
A small percentage of customers did not achieve results at all, not even after long term rolling.
Single-needling was more effective to improve stretch marks than a dermaroller. The most successful was the combination of a 1.5 mm roller and the single needles.
Needling is very efficient, both for hypertrophic and atrophic scars but I am not sure how the nose area would react because as I said, it is different from other facial skin.
If you needle it, do just one scar (somewhere on the side). After needling and the days after, apply mild pressure onto the scar (using your method but not so strongly.)
On the other hand, if you already know that your pressure method works, it might be better to use it by itself. I can't really guarantee that needling the nose will turn out to your satisfaction.
The problem is that we do not know what these bumps are. Since you described pushing them is extremely painful, they might actually be filled with pus. If it was just a scar, applying pressure on it should not be so painful (even though the nose area is different from the face because there is cartilage below the skin). Needling an infected bump is not a good idea.
We have recently switched supplier and are slowly transitioning to the new rollers so it is possible that the needle color is different, but needle length should not significantly differ.
However, when comparing just by looking at the needles the needle length of a narrow and a full-width roller, the needles on the narrow-head roller will seem to have a different length, relatively speaking, to the roller head. The only reliable method of establishing needle length is to do an actual measurement with a caliper. However this is not possible to do accurately because the other needles are in the way.
Especially because the difference of 0.5 mm is so small that when you compare them purely visually, you'll perceive a big difference if you don't use the same-width rollers.
We work with different suppliers. The dermastamp, the narrow and wide rollers all come from different factories, and we are phasing out the old model narrow rollers with new models - again from a different factory. The 2 mm rollers are also from a different factory. The reason for this is that some factories do not produce the entire range of products we have on offer. We order our rollers in bulk (500 at a time per needle length) but some factories simply don't have the moulds for narrow rollers for example.
If you think something is wrong with your roller though, if you think a roller clearly has too long or too short needles for example, we may simply have sent you the wrong roller or the factory may have made a packing mistake. In that case we'll send you a replacement free of charge.
If you notice something really wrong with a roller, we appreciate a sharp, well-lighted closeup photo so that we can forward it to the factory for quality control. But I think that when you have a 1.5 mm roller from factory A and a 2 mm roller from factory B, that in some cases it could be possible that factory A gives you a 1.65 mm roller and factory B gives you a 1.85 mm roller and they look almost the same to the naked eye. In case of doubt, we'll issue a refund or send a replacement if you're not happy with a roller - no need to send us a picture.
Needle length is not too critical. Firstly, everyone has a different skin thickness, and skin thickness varies greatly depending on what part of the body it covers. Secondly, needle penetration depends on several factors: How hard you push (our rule of thumb is that on average, needles penetrate 0.3 mm less into the skin than the actual needle length), skin thickness, speed of rolling (a fast roll penetrates a bit less deep than a slow roll). Therefore, needle length is not critical. How it works is that you judge all those factors (skin thickness, needle length and what you are trying to achieve on the skin) and then you decide what pressure to apply to the roller. A few tenths of mm more or less are not going to matter.
Dermarolling is not an exact science yet and internally (plastic surgeons, dermatologists) we only talk about "short, medium and long needles"). It doesn't matter too much how long the needles are, as long as they are not too short not to reach the dermis, and not too long to come out too far at the other end of the dermis. Short needles cause no significant collagen induction, in spite of what some self-appointed "experts" (White Lotus) claim online. Vegan philosophies are no substitution for digging into the medical dermatological literature. "Medium" needles do reach the dermis. And long needles also do, but the real experts (the patent holders on the original Dermaroller(tm) for example) say that the really long needles (3 mm and above) have no added value and are risky. They are more of a way for plastic surgeons to persuade their clients not to homeroll because it looks as if the bloody method is somehow more "rigorously medical" and therefore more effective and hence worth the thousands of dollars they charge for such procedures in a clinical setting.
Again, if you think you've received a mislabeled roller - that has happened before and we're more than happy to send you a replacement!
>Secondly, after my pregnancies I have a big problem with hyper
>pigmentation in my face, last summer some areas were brown, others
>white and I always had to use a big layer of makeup. I used sun tan but
>it didn't seem to help much. Your creams also seem to have helped in
>this area and my skin is almost back to normal after the winter but I fear
>the summer. Of course I can get sun protection cream but I just wanted
>to ask you if you sell any more cream for this area as I would probably
>buy anything from you.
I'm flattered! Unfortunately I do not have any better advice than using a good sun protection cream and a hat. If you want to make your own sun protection cream, buy a baby diaper rash cream containing zinc oxide, mix some of it with a hydrating cream or a skin cream that you normally use and add some makeup to make the cream a bit less white (zinc oxide is extremely white, it's used as a white pigment). It should not be too thick or you will look like you're wearing a mask but make it thick enough to be effective.
There are two kinds of substances used in sunscreen creams. Physical sunblocks or/and chemical sunblocks.
Zinc oxide and titanium dioxide are physical sunblocks (they form a barrier and deflect the rays), they block the entire UV spectrum. Nowadays, zinc oxide or titanium dioxide is added to most sun creams. Unfortunately it has its problems too. It dries up the skin and its whitish color makes one look like a zombie.
There is a micronized form (it is not white but transparent) of zinc oxide sun cream for sale. There were some concerns regarding the fact that the particles of zinc oxide in it are so small that they penetrate the skin and some could get into the bloodstream with unknown long-term side effects. As far as I know, so far there were no negative effects confirmed and it was approved for sale.
Physical sunblocks do not deteriorate with sun exposure. As long as they remain on the skin, they deflect the sun's rays.
Chemical sunblocks in sun creams have one big disadvantage. If you are exposed to the sun, after an hour or two (depending on how strong the sun is) the chemical filters are "used up" and the cream has to be reapplied.There are studies showing that using a chemical sun block and not re-applying it regularly caused more free radicals formation in the skin than in the skin where no sun protection was used at all. That is why it is wise to use a sun cream containing physical sunblocks (in addition to chemical filters).
If you suffer from inflammatory hyperpigmentation (Melasma,Rosacea etc), use one that has only physical filters and no chemical filters since chemical filters
sometimes tend to worsen pigmentation, especially Melasma. Pharmacies often sell sunscreens with physical filters for people who are
allergic to chemical filters.
IMPORTANT:
Do not completely shelter yourself from the sun. Sunshine is our most efficient source of vit. D, which forms in the skin upon sun exposure.
Vit. D is very important for many reasons including proper functioning of our immune system - crucial to remain healthy.
Do not excessively sunbathe but every now and then, expose yourself for about 15 minutes to the sun with lots of naked skin to get enough vit. D.
If you have dark skin, you need to stay about three times longer in the sun as dark skin functions as natural sun protection.
Consider vit. D supplementation during winter months.
For those interested in detailed studies on vit. D:
Vitamin D supplementation, 25-hydroxyvitamin D concentrations, and safety
Actually I do not think that it is a good idea to try to reduce the redness.
Redness means the scar is still being "worked on" by your body and the regeneration processes will make the scar look better. You could reduce the redness with anti-inflammatory products but as I said I do not recommend it.
You can camouflage the redness with makeup.
I always recommend our customers to neede just a couple of scars in one go so that their face won't be covered in red spots. You can needle one scar every day or every few days a couple of scars.
Yes, you can attempt a mild subcision. Subcision is normally done with a much thicker needle but it causes quite an injury. Doing several subcisions with a thinner needle is less traumatic for the skin. I am not sure whether our needle is long enough to do a subcision. You will see when you try. When you go horizontally under the scar with the needle, go between 0.5 and 1 mm under the scar and move the needle forward and backward to cut the fibrotic bands. You should not go too shallow and not too deep when needling horizontally.
You should definitely combine it with the suction method. Please read this study:
No, your skin doesn't need to be covered in pinpoint bleeding. Not at all.
A 1.5 mm dermaroller definitely reaches the dermis part of skin and that is all you need.
The skin got red, which is a sign of triggered inflammation, so everything works as it should. The dermis has an irregular web of very small capillary veins and you might see some occasional pinpoint bleeding but there is no need to get more than occasional pinpoint bleeding (or none at all). You caused micro-damage to your skin through pricking the skin. Your body "noticed" that damage and initiated repairing mechanisms to fix it. Inflammation is the first step of the repairing cascade. Hopefully, every time when your body fixes the micro-damage, the stretch marks will slightly improve in their appearance.
It will be a long process so be patient and be realistic. Do not expect the stretch marks to completely disappear. That is unrealistic. However, it is realistic to get a noticeable, significant improvement in their appearance - many of our customers achieved it. Some did not, or the improvement was very small.
Yes, a mixture if ethanol and methanol is very suitable to clean the dermarollers.
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